Voice of the Customer

While some lead management systems only capture data about the leads, NitroMojo automatically gets feedback from the leads with its patent-pending Voice of the Customer technology. This feedback from the market can dramatically improve the sales and marketing process, even helping to win back deals that may have been lost. With NitroMojo's VOC technology, businesses can:

• Automatically trigger e-mails to those who purchased and those who did not to ask about their experiences.
• Know what's working and what's not in your sales and marketing process.
• Ensure responses reach the people in the organization that can really make a difference.
• Increase customer loyalty.
• Win back defecting customers.
• Reinvigorate "stale" deals with customer interaction.